State Farm® Insurance Agent Kevin Good
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Marcial
September 17, 2024
1
out of
5
rating by Kevin Marcial
"This year, this office has made my life a living hell every time they get the chance. I do not recommend State Farm and definitely do not recommend having insurance with Kevin Goodman. Good luck if you do."
We responded:
"Kevin, we share your frustration on this one and did all we humanly could to correct the situation. I know you know our office did not purposely make your life hell. There are times when things are out of our control and no matter how hard we try we cannot fix it. We appreciate the opportunity we had to serve you. We wish you the best."
Kenneth Whitelaw
September 10, 2024
5
out of
5
rating by Kenneth Whitelaw
"Everyone greeted me in a friendly professional manner when I went in to review my insurance policies. Kevin Whitelaw reviewed my policies before I arrived and was therefore prepared to explain and answer all my questions to my satisfaction. It was extremely helpful to see all the details on a large screen in a very easy to read format. I'm looking forward to doing business with State Farm for another 54 years."
We responded:
"Kenneth, Thank you for your kind review! I'm glad you had a positive experience with our team. It's great to know that the detailed review of your policies and the large screen display were helpful. We appreciate your trust and look forward to serving you for many more years. - Kevin Good - State Farm Insurance Agent, Colorado Springs, CO "
Jennifer Rowland
September 9, 2024
5
out of
5
rating by Jennifer Rowland
"Kevin Whitelaw has been a helpful and attentive point of contact as I work through a recent car collision. Although he's new in this office, he's transparent about asking the more senior members questions to ensure the information he's passing along to me is correct. I really appreciate the humble posture as he continues to learn and grow."
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Kevin has been helpful and attentive during your recent car collision process. It's great to know that his transparency and willingness to seek guidance from senior team members have made a positive impact. We appreciate your recognition of his efforts and are grateful to have him on our team. If you need any further assistance, please don't hesitate to reach out. - Kevin Good - State Farm Insurance Agent, Colorado Springs, CO "
Ben Schultz
August 9, 2024
5
out of
5
rating by Ben Schultz
"Trevor was super helpful and friendly, made the insurance process much smoother for me. Some of the best over-the-phone assistance I've ever had, highly recommend."
We responded:
"Hey Ben, Thanks for the awesome review! I'm glad Trevor could make the insurance process smoother for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime! - Kevin Good - State Farm Insurance Agent, Colorado Springs, CO "
Matt Walker
July 30, 2024
5
out of
5
rating by Matt Walker
"My wife and I have been working with Kevin Good's office for 25 years. We have always been happy with their service and knowledge. Amelia Kuhns is no exception to this. She is helpful and knowledgable."
We responded:
"Hello Matthew! We love that you have been a part of our State Farm family for so long and we too, look forward to working together for years to come! We are proud of our team. Teresa definitely knows how to take care of our customers! Thank you for sharing your experience with our office."
Chuck Baugher
July 2, 2024
1
out of
5
rating by Chuck Baugher
"I’m so disappointed in this company."
We responded:
"Chuck, I am sorry we have disappointed you. As a company, and specifically in my office, we consistently reach out to our customers regarding non-payments in order to do all we can to help avoid a non-payment cancellation. When we have to write new policies, new rates apply. "
Chris Bliss
May 9, 2024
5
out of
5
rating by Chris Bliss
"Trevor was an exceptional help he discussed everything in detail and helped me get insurance that's best for me."
We responded:
"Thank you for the positive review & shout out for Trevor! We appreciate you, Chris! "
Michelle Henson
May 6, 2024
5
out of
5
rating by Michelle Henson
"Trevor was my onboarding specialist, he got me several quotes and rates in a very timely manner. He communicated with me exactly when he said he would. He got several policies started for us with a breeze. I would highly recommend using this company."
We responded:
"Thanks for the kind words, Michelle! We’re happy to hear Trevor was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! "
Adam Pena
May 1, 2024
5
out of
5
rating by Adam Pena
"Trevor did an amazing job with assisting our insurance needs"
We responded:
"Adam, thank you for the shoutout for Trevor! He is an awesome account rep! He is great at finding the best solution to your insurance needs! We greatly appreciate your business. - Kevin Good - State Farm Insurance Agent"
Rosamond Bomar
April 17, 2024
5
out of
5
rating by Rosamond Bomar
"Best customer service, Kevin as super easy to talk to. He responds within two minutes with any questions you may have. He has helped me so much and I am so happy to be a customer of his. Thank you so much Kevin!"
We responded:
"Rosamond, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything! - Kevin Good - State Farm Insurance Agent"
Baylie Day
March 20, 2024
5
out of
5
rating by Baylie Day
"Trevor was a quick and diligent agent! He met our needs and with lots of understanding and flexibility as we have a little one at home and can’t be sitting on the phone for long periods of time. We appreciate his service!"
We responded:
"Baylie, thank you for your kind words about Trevor! We are happy to hear that he was able to meet your needs with understanding and flexibility, especially with a little one at home. Our team is dedicated to providing excellent service, and we appreciate your feedback. - Kevin Good - State Farm Insurance Agent, Colorado Springs, CO "
Anouk Uragoda
March 12, 2024
5
out of
5
rating by Anouk Uragoda
"I want to give a huge shout out to Justus Thomas. He has truly been immensely helpful with all my insurance needs. I recently rented out my house, and he navigated me through all the changes in insurance. He will give prompt and detailed responses to any query you may have - a true one stop shop :)"
We responded:
"Anouk, we are thrilled to hear about your positive experience with Justus Thomas and our team at Kevin Good - State Farm Insurance. Providing prompt and detailed assistance with your insurance needs, especially during changes like renting out your house, is always our goal. We appreciate your kind words and are here to help with any future queries you may have. Thank you for choosing us to be your one-stop insurance shop! - Kevin Good - State Farm Insurance Agent, Colorado Springs, CO"
Monica Backsen
March 1, 2024
5
out of
5
rating by Monica Backsen
"I have been a client of Kevin Good Insurance for over 30 years. The agents are knowledgeable, friendly, responsive and trustworthy. They communicate well as a team, they recommend discounts we qualify for, and they are flexible about our family's needs for virtual meetings. Recently Justus spent a lot of time updating multiple car policies for us and we are very satisfied with the coverage and cost. I highly recommend this State Farm office."
We responded:
"Monica, thank you for being a loyal client for over 30 years! We truly appreciate your kind words and are thrilled to hear about your positive experience with our team. Justus is indeed dedicated to ensuring our clients receive the best coverage at the best cost, and we're delighted to see his efforts acknowledged. We're committed to continuing to provide knowledgeable, friendly, and responsive service to meet all of your insurance needs. Thank you for recommending our State Farm office, and we look forward to serving you for many more years to come! "
Bradley Spivey
February 27, 2024
5
out of
5
rating by Bradley Spivey
"The Kevin Good Insurance Agency has been my family’s agent for more than 20 years and in all that time we have never had a bad experience. His staff, most recently Paige, have always been professional, courteous and knowledgeable regarding my insurance needs. They make the business of insurance more like working with family. Highly recommended Kevin."
We responded:
"Bradley, thank you so much for sharing your wonderful experience with Paige and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. After 20 years, you truly are family and our hope is that you will be with us for another 20 years!"
Sean Powell
February 23, 2024
5
out of
5
rating by Sean Powell
"My wife’s family has always trusted Kevin for their insurance needs. Working with Trevor from his team was quick, painless, and they saved us a ton on premiums vs the company I was using before. Thanks again!!!"
We responded:
"Thank you, Sean, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come! "
Annie Sprinkle
February 23, 2024
5
out of
5
rating by Annie Sprinkle
"Great experience getting started. Trevor was responsive, thorough and I got a great rate. Thank you for making it so easy."
We responded:
"Annie, thank you for your kind words! We're happy to hear Trevor was able to provide a great experience. Welcome to the State Farm family!"
Angel Milhoan
February 8, 2024
5
out of
5
rating by Angel Milhoan
"Our experience was the most smooth and easy process we have ever had when it comes to dealing with insurance companies. Alex Bergquist was so incredibly helpful and probably the most professional agent we have ever dealt with."
We responded:
"Angel, thank you so much for sharing your wonderful experience with Alex and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. "
Kimberly Kraus
January 16, 2024
5
out of
5
rating by Kimberly Kraus
"I just switched auto and homeowners insurance to State Farm. Alex did an AMAZING job and was very patient with me. He made sure I understood everything every step of the way. Not only was he Amazing BUT he saved me over $100 a month with better coverage!"
We responded:
"We love seeing reviews like this, Kimberly! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
Christy White
January 16, 2024
5
out of
5
rating by Christy White
"We've had great service here for years! Justus just added an additional auto policy for us today and took care of everything quickly and efficiently."
We responded:
"Christy, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Justus was able to do that for your auto insurance policy! We hope to keep you in the family for years to come! "
Samantha Belveal
January 10, 2024
5
out of
5
rating by Samantha Belveal
"Maia is always kind and helpful. Very professional"
We responded:
"Samantha, thank you for the shoutout for Maia! Our office loves being your good neighbor. "
Denise Dethlefsen
January 10, 2024
5
out of
5
rating by Denise Dethlefsen
"I'm always happy with the response to my questions and changes regarding our insurance. We've used Kevin Good's office since we moved to Colorado Springs more than 12 years ago. They're always knowledgeable and helpful."
We responded:
"We are grateful for the amazing review, Denise! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family! "
Noel Larios
January 9, 2024
5
out of
5
rating by Noel Larios
"Justus is such an amazing agent! He helped me with the process to get my insurance from Minnesota to Colorado! Make my life easier and make the process smooth. I'm a very happy customer."
We responded:
"Thank you for the wonderful review, Noel! Justus is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Brittany White
January 5, 2024
5
out of
5
rating by Brittany White
"Called in a slight panic over a misunderstanding of my coverage. Justus saved the day with quick, clear information and clarification. 10 out of 10. 🙌🏼 THANK YOU"
We responded:
"Thank you, Brittany, for your positive feedback and for acknowledging the excellent assistance from Justus! We greatly value your support and feedback and we value YOU! "
Jackie Heslep
December 28, 2023
5
out of
5
rating by Jackie Heslep
"Worked with Justus on my renewal today and he was awesome! Very thorough, quick to respond, professional, and friendly. He made my experience easy and pleasant!"
We responded:
"Jackie, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Justus cares a lot about our customers. "
Kristen Ortmeier
December 19, 2023
5
out of
5
rating by Kristen Ortmeier
"I always have a pleasant conversation with anyone in this office and they are always just so helpful! Been with them for almost 5 years now and never had an issue!"
We responded:
"Kristen, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! "