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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Hulsey

December 4, 2025

1  out of  5
rating by Jacob Hulsey
"Kevin Good is awesome. His team can be sketchy, specifically Juan-Carlos Sanchez (JC), as he uses personal information obtained from State Farm for extremely questionable purposes."
We responded:
"Jacob, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Juliana

November 25, 2025

5  out of  5
rating by Juliana
"Toby provided a wonderful experience and made it so easy."
We responded:
"Thank you, Juliana! I'm happy to hear that Toby made your experience so smooth and enjoyable. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Andrew Shirley

November 25, 2025

5  out of  5
rating by Andrew Shirley
"Called and spoke to Toby who was super helpful and nice. She was very patient with all of my questions and took time to answer them all."
We responded:
"Andrew, thank you for sharing your experience! I'm happy to hear that Toby was able to assist you with patience and care. Our team is dedicated to providing excellent service, and it's great to know Toby delivered that for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nico S

November 24, 2025

5  out of  5
rating by Nico S
"Toby was amazing. Very personal able love her name"
We responded:
"Thank you, Nico! I'm happy to hear that Toby made such a positive impression. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! "
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Danielle

November 24, 2025

5  out of  5
rating by Danielle
"I spoke with Toby. She was very helpful and had an amazing customer service!"
We responded:
"Thank you, Danielle! I'm happy to hear that Toby provided you with such helpful service. Our team is dedicated to offering amazing customer experiences. If you need anything else, feel free to reach out! "
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clint brown

November 24, 2025

5  out of  5
rating by clint brown
"Toby was amazing to talk too . Thank you for your help"
We responded:
"Clint, thank you for your kind words! I'm happy to hear that Toby provided you with such professional and courteous service. Our team is dedicated to making sure all your questions are answered thoroughly. If you need anything else, feel free to reach out! "
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Cath Vana

November 23, 2025

5  out of  5
rating by Cath Vana
"I had a great experience with Lexi. She worked over the course of several days to get my all-new insurance package set up, and I’m very satisfied with the new policies and with Lexi’s dedication."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Lexi provided you with such dedicated service while setting up your new insurance. Your satisfaction with the policies means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime! "
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Scott Peterson

November 20, 2025

5  out of  5
rating by Scott Peterson
"We met with Kevin Whitelaw today. We have been customers of State Farm (just recently with the Good Agency) for approximately 12 years and today was the first time we have had a sit down meeting to go over our home and auto insurance step by step. Kevin has thankfully been persistent in us updating all of our policies and he has been very proactive in us setting a firm date to ensure we had the best of coverages. While our meeting was lengthy we left feeling confident in the agency and knowing everyone there wanted to ensure we had a positive experience and that we left knowing we had the best coverage. Thanks to Mr. Good and Kevin Whitelaw for doing a great job. This was the best “insurance” meeting we have ever had, great job."
We responded:
"Thank you, Scott, for sharing your experience! I'm delighted to hear that Kevin Whitelaw provided such a thorough and proactive review of your policies. It's wonderful that you left feeling confident and well-covered. We appreciate your trust and are always here to ensure you have the best experience possible. Let us know if there's anything else we can assist you with! "
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Pat Green

November 20, 2025

4  out of  5
rating by Pat Green
"We met with Emily to review our policies. She was very helpful. Thank you Emily."
We responded:
"Thank you, Pat! I'm happy to hear that Emily was able to assist you with your policies. We appreciate your feedback and are here if you have any more questions or need further assistance. Let us know if we can help with anything else! "
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tyler wincher

October 31, 2025

5  out of  5
rating by tyler wincher
"Easiest switch I’ve made in my life. Lexie Fenner is the best representative I’ve ever felt with super nice and professional!!"
We responded:
"Thank you, Tyler! I'm happy to hear that your switch was smooth and that Lexie provided such excellent service. Our team is dedicated to making your experience as seamless as possible. Let us know if there's anything else we can assist you with! "
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William

October 31, 2025

5  out of  5
rating by William
"Courteous, detailed, knowledgeable and professional service with follow through on questions and activities that needed third party verification."
We responded:
"Thank you for your review, William! I'm happy to know you found our service courteous and professional. It's great to hear that our follow-through on your questions met your expectations. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us! "
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Ivy Rose

October 31, 2025

5  out of  5
rating by Ivy Rose
"Toby worked with me on my rental coverage quote and was able to get me a great deal! Wonderful service!"
We responded:
"Thank you, Ivy Rose! I'm happy to hear that Toby provided you with wonderful service and a great deal on your coverage quote. Our team is dedicated to ensuring you receive the best possible service. Let us know if there's anything else we can assist you with! "
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Peter Barker

October 31, 2025

5  out of  5
rating by Peter Barker
"Toby was absolutely fantastic! She made everything quick, easy, and stress-free. Her professionalism and friendly attitude made me feel confident I was getting the best coverage possible. Highly recommend Toby and the entire Kevin Good State Farm team!"
We responded:
"Thank you, Peter! I'm happy to hear that Toby made your experience quick and stress-free. Her professionalism and friendly attitude are truly valued by our team. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you! "
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Brock Smith

October 30, 2025

5  out of  5
rating by Brock Smith
"My wife and I went through Emily to get our life insurance going. She was very helpful and had a good knowledge of different policies and which one would suit us best. It was so smooth working with her."
We responded:
"Brock, thank you for sharing your experience! I'm happy to hear that Emily was able to assist you and your wife with your insurance needs. It's great to know the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime! "
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Carrie

October 29, 2025

5  out of  5
rating by Carrie
"My State Farm agent Lexie Otwell was absolutely amazing! She went above and beyond to answer all my questions, explain my options clearly, and make sure I had the best coverage for my needs. Her professionalism and genuine care made the whole process easy and stress-free. Highly recommend!"
We responded:
"Carrie, thank you for your wonderful feedback! I'm happy to hear that Lexie provided such exceptional service and made the process smooth for you. We always aim to offer the best coverage options with care and professionalism. If you need anything else, feel free to reach out! "
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Emily Connolly

October 24, 2025

5  out of  5
rating by Emily Connolly
"I recently switched over my insurance to State farm with some amazing help from Ben with Kevin Good's office. He made the switch easy and simple and made sure I had the proper coverage for my car!! Ben was able to explain the policies clearly to me and make understanding everything simple."
We responded:
"Thank you, Emily! I'm happy to hear that Ben made your transition to State Farm smooth and straightforward. Ensuring you have the right coverage is our priority, and it's great to know Ben was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out! "
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Keith Rizner

October 22, 2025

5  out of  5
rating by Keith Rizner
"Kevin listened to my concerns and addressed them! Thanks"
We responded:
"Thank you, Keith! I'm happy to hear that our office was able to address your concerns. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else we can do for you! "
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Bruce

October 12, 2025

5  out of  5
rating by Bruce
"Kevin W. Was outstanding. Spent two hours with us going over all options for home and auto insurance with all options for coverage and savings."
We responded:
"Thank you, Bruce! I'm happy to hear that we provided you with such detailed assistance. Spending time to explore all your options is something we prioritize. If you have any more questions or need further assistance, feel free to reach out! "
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Andrew Powers

October 8, 2025

5  out of  5
rating by Andrew Powers
"Emily is outstanding, professional, and kind!"
We responded:
"Thank you, Andrew! I'm happy to hear that Emily provided you with outstanding service. We appreciate your feedback and are grateful to have her on our team. If you need anything else, feel free to reach out! "
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Rebekah Wright

October 8, 2025

5  out of  5
rating by Rebekah Wright
"Emily Crosson is super helpful! She is very kind and professional!"
We responded:
"Thank you, Rebekah! I'm happy to hear that Emily provided you with such helpful and professional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you! "
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James Bennett

September 24, 2025

5  out of  5
rating by James Bennett
"Worked with Kevin Whitelaw, out of Kevin Good’s agency, on several changes to my auto and homeowners policies. He was patient and thorough as we walked through my changes, and provided great guidance and suggestions. I’ve been with this agency for over 20 years and have always received excellent support."
We responded:
"Thank you, James! I'm happy to hear about your positive experience with Kevin. It's wonderful to know that his patience and thoroughness made a difference in updating your policies. We truly appreciate your loyalty over the past 20 years. Let us know if there's anything else we can assist you with! "
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Dan Nguyen

September 22, 2025

5  out of  5
rating by Dan Nguyen
"I randomly walked in and worked with and agent named Logan. Logan was fantastic, helped us price both a homeowner’s insurance policy and a car auto policy. He was very knowledgeable, patient, and nice. We ended up changing our auto policy because of him. Outstanding service and so nice to have a local agent."
We responded:
"Thank you, Dan! I'm happy to hear about your positive experience with Logan. I'm glad he was able to assist you with both your homeowner’s and auto policies. We are local and will always be here for you! If you need anything else, feel free to reach out! "
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Matt Van Auken

September 22, 2025

5  out of  5
rating by Matt Van Auken
"I have used Kevin Good with State Farm as our family insurance broker for over a decade now. I have always found their offices to be responsive and supportive as we have navigated life changes and needs. I recently did a policy review with Kevin Whitelaw and he was most helpful and informative. I strongly suggest this insurance broker if you're looking for someone in Colorado Springs."
We responded:
"Thank you, Matt, for your feedback! I'm happy to hear that our office has been supportive and responsive throughout the years. It has been our pleasure to be here for you through all of life’s changes. If you ever need anything else, feel free to reach out! "
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Anthony LaForgia

September 16, 2025

5  out of  5
rating by Anthony LaForgia
"Called this office today and was assisted by Toby Barker with moving my insurance plan to CO. She was a pleasure to work with; prompt, professional, and knowledgeable. Thank you Toby!"
We responded:
"Anthony, thank you for sharing your experience! I'm happy to hear that Toby provided you with such excellent service during your insurance transition. Our team is dedicated to making these processes as smooth as possible. If you need anything else, feel free to reach out! "
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Tim McClure

September 11, 2025

5  out of  5
rating by Tim McClure
"Toby Barker did a very professional job taking care of an insurance need I had. She was efficient, patience, and personable."
We responded:
"Thank you, Tim! I'm happy to hear that Toby provided you with such professional and personable service. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"